Ship Agency

SHIP AGENCY (Including Stevedoring, Logistics and Transport)

(Regular Line, Tramp, Tankers, Offshore Vessels)

• Audit Focus Area for Ships Agency:
  • Adherence to a Standard of Operation (SOO and SOF)
  • Auditing and Quality Assessment of Service Providers
• Husbandry services : 100% service provided in safety conditions.
• Procurement services : Minimum 2 or 3 suppliers offer Pro forma Invoices which must be presented for Customer approval before operating.
• Crew Change services : 100% operated in timely and in perfect safety conditions.
• QHSSE Target :
  • Arrival response Time:
    • Time from moored time to arrival report sent: 3 Hours
  • Daily Activity Report with 100% accuracy: 2 times per day
  • Departure Response Time:
    • Time from last Line Off time to Departure report sent): 3 Hours
  • Global Implementation of “Vessel Transfer Procedure” : 100%
  • Global Implementation of “Land Transportation of Personnel Procedure”: 100%